Message Templates¶

Cellmobs currently supports three different message types to cater to various communication needs within applications. These message types include Emails, SMS/Text messages, and internal messages, which can be used for User-to-User and Organization-to-User communications, as well as general system notifications.

The messages are sent based on platform and application events, some of which can be configured, while others are native to the Cellmobs platform.

Here's an overview of each message type:

Emails¶

Email messages are the default communication method for delivering important information, updates, and notifications. Cellmobs supports sending email messages to users based on triggered events within the application, such as account registration, password resets, and promotional updates. Developers can customize the email templates, ensuring that the content aligns with the application's branding and communication strategy.

Emails are sent via AWS's Simple Email Service (SES) and as such require you to validate a valid email address with SES if you would like to use your own email for delivering email messages to your users.

Text Messages¶

SMS/Text messages: SMS or text messages offer a fast and direct way to communicate with users. Cellmobs supports sending SMS messages based on application events, such as order confirmations, account verification codes, and time-sensitive alerts. Integration with Twilio ensures reliable and prompt delivery of SMS messages to users' mobile devices, enhancing user engagement and responsiveness.

To get started with text messages be sure to signup with Twilio to obtain API credentials api token and configure them as global settings in your app.

Internal Messages (IM)¶

Internal messages are an essential component of User-to-User and Organization-to-User communication within the Cellmobs platform. These messages facilitate direct communication between users, as well as between an organization and its users. Internal messages can be used for a variety of purposes, including support requests, user feedback, or system notifications (e.g., activity confirmations, upcoming maintenance or new feature announcements).

Editing Templates¶

All message templates in Cellmobs are based on the Freemarker template format, a widely-used, powerful, and flexible template engine for Java-based applications. Freemarker enables developers to create dynamic and customizable message templates for Emails, SMS/Text messages, and internal messages, ensuring consistent and engaging communication experiences within their application (see Technologies for more details).

Click here for more details on how to Manage Templates and how to create custom templates and use them in your application.

System Templates¶